In the right pane of the Registry Editor, locate a value named Autosave. Setting "Autosave" value for new Autosave folder location Make sure sure to add a backslash to the end of the path.įor example: C:\your New Location\OriginLab\User Files\ Enter the FULL path to the new User Files folder ( you should have noted this previously).In the right pane of the Registry Editor, locate a value named Path and then: Setting "Path" value for new User Files folder location Illustrated below is an example for Origin 2018b: Select and expand the key for your version and select it's International sub-key. Within the OriginLab Registry key, you should see one or more sub-keys, one for each version of Origin installed on your PC. When the Registry Editor opens, navigate to the following path on the left pane of the dialog:Ĭomputer\HKEY_CURRENT_USER\Software\OriginLab Enter regedit in the Open: box and select OK.Right-click on Start menu, then select Run.Select the top result, regedit Run command.In the search box on the Windows taskbar, type regedit.Open the '''Registry Editor''' in one of two ways: In order to avoid crashing Windows by starting Origin, you will need to take another approach to resetting the User Files folder for Origin. Make note of the full path to these folders Spelling and capitalization are important.Īdd these sub-folders: User Files, Autosave, Backup, and Unsaved.Īdd these sub-folders: User Files, Autosave. Then create a number of sub-folders based on the version of Origin you are using. In the new location you previously determined, manually create a subfolder entitled "OriginLab". Make sure the new location has full read and write rights. The new location can be anywhere on your file system that is NOT in the cloud-sync service folder. Determine a new location for your User Files folder You should contact OriginLab Technical Support for further assistance.ģ. If a service is not installed or you cannot locate the Origin User Files folder in a synced folder, then it is not causing this issue. If you do not see a shortcut to one of the cloud-syncing services in the Navigation pane, you either do not have one installed or you may have to dig deeper into your file system to locate the folder. If so, you should navigate through the folder searching for a sub-folder entitled User Files.Įxample of a User Files folder on OneDrive: There will likely be a shortcut to it in the Navigation pane. Locate your Dropbox, Google Drive, or OneDrive folder in Window File Explorer to locate the folder. Determine if your User Files folder is located on a cloud-syncing service Shut down all instances of Origin that may be running. You may try them but you are likely to still experience crashes.ġ. The following steps cannot prevent Origin 2018 or 2018 SR1 from crashing Windows. If you are using Origin 2018 or Origin 2018 SR1, you MUST upgrade to Origin 2018b or a later version. Prior to performing the following steps to move Origin folders off of cloud-syncing services, Move Origin User Files folder (and possibly other folders) off cloud-syncing services. It may also display the following information: ![]() You are likely to observe an error message similar to the following: The error message may vary depending on the cloud-syncing service used. Windows 10 freezes or crashes when Origin is starting up or while Origin is running. Windows 10 Freezes or Crashes when Origin is starting up or while Origin is running These files were downloaded to your device and always ready to use even offline case. Change the file status as "Always keep on this device" (with icon of the green circle with the white check mark). Specify a new folder as User Files Folder. Run script below in the the Script Window to clear the User Folder path value in registry and then you can reset User Files folder the next time Origin starts.Origin cannot function properlyįor example, you cannot find any fitting functions in Nonlinear Curve Fit dialog. If Origin User Files folder (and possibly other Origin-related folders) is set on a cloud-syncing service such as "DropBox", "Google Drive" (Backup and Sync), or "Microsoft OneDrive", you may encounter following problems: Problem 1.
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